Our
Newsletter - September 2011
ASCCA Chapter 48 Newsletter. Click on
graphic to view newsletter.
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ASCCA Code of Ethics
Repair shops that become
members of ASCCA are expected to abide by the following
Code of Ethics.
1. To promote good will between the motorist and the
automotive industry.
2. To have a sense of
personal obligation to each individual customer.
3. To perform high quality service at a fair and just
price.
4. To employ the best skilled personnel obtainable.
5. To use only proven maintenance of high quality
distributed by reputable firms.
6. To itemize all parts and adjustments in the price
charged for services rendered.
7. To retain all parts replaced for customer inspection, if
so requested.
8. To uphold the high standards of our profession and
always seek to correct any and all abuses within the
automotive industry.
9. To uphold the integrity of all members.
10. To refrain from advertisement which is false or
misleading or likely to confuse or deceive the
customer.